Frequently Asked Questions

Find answers to the most common questions we receive. If you have another question, don't hesitate to contact us.
How can I apply for a loan and where?

You can apply for a loan directly from the Myiute application. Download for free in the App Store or Play Market and follow the steps for the application. You will receive a call from our staff very soon.

Where can I pay the loan installments?

You can repay your loan through the Myiute app by selecting one of the available payment methods, or at the following banks: Moldinconbank, Victoriabank, MAIB, and Eximbank. You can also make payments through QIWI, BPAy, RunPay, and Paynet terminals.

What documents are required to sign the loan agreement?

Pentru semnarea unui contract de credit este nevoie de buletinul de identitate.

Can foreign nationals residing in Moldova apply for a loan?

Yes, foreign nationals residing in Moldova may apply for a loan, provided they have a residence permit valid for the duration of the loan.

What products does iute offer and what are the credit limits for each product?

You can apply for a loan ranging from 1,000 to 100,000 lei.
You also have the option to purchase a product or service through our network of partners.

If I already have a loan in iute, can I get a second one?

You can apply for a new loan at any time, even if you already have an active loan. Visit Myiute app to check your spending limit.

Can I prepay my loan and how can I do this?

If you want to pay off your loan ahead of time, visit Myiute app and select the early closing option. At the time of registering the action, you will be shown the amount you have to pay with the corresponding discount. This value will be valid to be paid within 5 days from the moment of saving the action.

What happens if the loan installment is not paid on time?

If you are not able to pay your loan installment on time, you can make a request to iute for installment postponement. If the answer is positive, you can postpone your installment for a period of 17 days for a small additional payment.

Where can I get information on my loan obligations?

For any information about your loan obligations, you can visit Myiute app or contact customer service at 022 801 500 from Monday to Sunday 08.00-21.00.

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